WHAT can be returned?
All products as long as they are unused and in original intact packaging
WHEN do items need to be returned by
Within 30 days of purchase
WHERE do items need to be returned to?
Please email us your return request at firstname.lastname@example.org
HOW do customers return items?
Tell the customer how to return items, what documentation they need etc
SHIPPING for returns
For change of mind customer pays shipping return
CREDIT for returns
We process refunds for returns where we reserve the right to charge a 20% restock fee
Instore return option
We are an online business so returns are via mail only
All goods need to be packed in the original bag which needs to be intact and undamaged